Neuse River Networks’ Managed Services ONE Plan manages your computer network so you don’t have to.  ONE stands for the Only Needed Experts because with this plan we are the only experts you will need to get the job done. 

Automation

The ONE Plan offers the peace of mind of Real-Time Monitoring, Patch Management, Reporting, and more to insure that your computer network works.  By automating many of these processes our Managed Services ONE Plan  provides proactive solutions at a fixed-monthly-rate so you can better predict your costs. 

The ONE Plan

• Real-Time Monitoring
• Patch Management
• Asset Management
• Reporting
• Disk Defragmentation
• Ticketing

Real-Time Monitoring

With Real-Time Monitoring, The ONE Plan allows us to monitor each of your computer system’s memory, hard disk capacity, and processors.  This proactive approach allows us to monitor and see problems before they occur, reducing the risk of catastrophic failure.

Patch Management

The ONE Plan also offers Patch Management that means we will install and manage most of your Microsoft Windows and Office programs so you don’t have to.

Asset Management

Asset Management entails us keeping track of your hardware, software, and user security audits.  This lets us know when each may need maintenance or to be replaced before problems occur.

Reporting

Neuse River Networks will keep you informed with our reporting tools from daily to annually depending on the needs of your company.

Disk Defragmentation

By performing hard disk maintenance on a scheduled basis, the ONE Plan helps keep your computers and networks running fast.

Ticketing

Our ticketing system is linked to a small managed services icon on your computer, which will allow users and administrators to create and track trouble tickets.

Contact Info:

Jim Ray, President

(919) 838-1672

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