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Neuse River Networks 2 Davis Drive info@neuse.net A North Carolina based Computer Networking Company that specializes in proactive Managed Services and IT Outsourcing.
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The ONE Plan for Remote Management and Monitoring - Flat Fee - Healthcare EHR - Network Assessment - Network Infrastructure - Business Solutions - Security - Best Practices - Mobile Computing - Sustainable Technology
Chances are, you can improve your daily productivity and ultimately lower operating costs by simply establishing IT Best Practices in your business. Achieve better performance… Most people bring bad habits to your business when it comes to computer skills. Neuse River Networks can help you establish simple and effective policies, protocols and procedures that protect your system investments and improve productivity. This is mainly achieved through standardization, consultation, training and third-party applications. We can do it all. And protection from real liability… We also help protect you and your business from human resources liability that can occur as a result of inappropriate use of IT in the workplace. Usage monitoring systems are excellent tools to document your efforts to make your workplace non-threatening to all employees. And, when necessary, they provide the means of proving fault in harassment cases. Best PracticesCUSTOMER shall have spare systems or plans to acquire replacements at any given time, willingness to accept the downtime associated with failure and agreements in place at all times with manufacturers of all software and hardware systems for repair, replacement and support. CUSTOMER shall limit the scope of ongoing technical support services only to covered workstations and servers that have active agent. CUSTOMER shall schedule appointments for Services frequently enough to accommodate routine system maintenance, installation and configuration of new hardware and software, printers, peripherals, end user training, administrative training as well as any Services needed that accrue between scheduled appointments whether remote or on-site in order to control costs and to avoid emergency surcharges. The following list of items should also help you control costs and reduce risks: · place servers on a 3 year refresh cycle so the manufacturer’s warranty covers the hardware · place workstations on a 5 year refresh cycle · keep a spare unit ready for use at any given time · only store data on servers that have backup plan and not on workstations · use wired connections since wireless connections are more prone to interference and not well suited for all applications such as data transfer · use those spare systems when failure occurs and do not wait on repair or replacement · maintain a minimum of 15% free space on all storage media to allow maintenance and patches · do not use browsing to find other devices on network · use only client/server network architecture where server controls all usernames, passwords, print queues and shares as opposed to peer to peer network architecture where no universal control exists · use network-connected printers instead of desktop printers connected with USB cable for multiple users to share · leave PCs on at night and on weekends when requested to do so in order for automated maintenance scripts to run and to keep machines in tune · manually run scripts from Neuse River Networks server if a PC misses scheduled monthly maintenance cycles by double clicking on agent icon and selecting functions from the Run Procedures list such as Deploy Live Connect, Install Ninite Applications (installs/updates 3rd party software aside from Windows and Office) and Workstation Maintenance (run at end of the day so maintenance has opportunity to run overnight) · standardize on software and hardware to minimize the number of disparate systems in use at any given time · regularly test all backup/restore/disaster recovery procedures on a periodic basis In addition to Microsoft Windows operating system and Microsoft Office, the following types of applications have been approved for use (applications and versions are subject to change, deviations from list of approved applications result in increased costs). · Web Browsers - Chrome, Safari, Opera, Firefox · Messaging - Skype, Messenger, Pidgin, Digsby, Google Talk, Thunderbird, AIM, Yahoo! · Media - iTunes, Songbird, Hulu, VLC, KMPlayer, AIMP, foobar2000, Winamp, Audacity, K-Lite, GOM, Spotify, CCCP, MediaMonkey, QuickTime · Runtimes - Flash, Java, .NET, Silverlight, Air, Shockwave · Imaging - Paint.NET, Picasa, GIMP, IrfanView, XnView, Inkscape, FastStone · Documents - Office, OpenOffice, Adobe PDF Reader, SumatraPDF, Foxit Reader, CutePDF, LibreOffice, PDFCreator · Security - Essentials, Avast, AVG, Malwarebytes, Ad-Aware, Spybot, SUPERAntiSpyware · File Sharing - uTorrent, eMule · Other - Dropbox, Evernote, Google Earth, Steam, KeePass, Everything, Mozy · Utilities - TeamViewer, ImgBurn, Auslogics, Defraggler, RealVNC, TeraCopy, CDBurnerXP, Recuva, TrueCrypt, Revo, Launchy, Glary, Speccy, InfraRecorder · Compression - 7-Zip, WinRAR · Developer Tools – Python, FileZilla, Notepad++, Java Development Kit, WinSCP, PuTTY, Eclipse
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December 24, 20112011 Year End and Happy Holidays to All February 2, 2010IEEE Eastern North Carolina Sections taps Jim Ray, President of Neuse River Networks, to serve as Chair in 2010. Jim currently holds the rank of senior member and has served for nearly 30 years. |
