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Neuse River Networks

A North Carolina based Computer Networking Company that specializes in proactive Managed Services and IT Outsourcing.

Our Commitment

Service is what sets Neuse River Networks apart. Our team will work around your schedule to minimize downtime and allow you to work when you’re at work.

Our Values

We believe in making long lasting relationships by applying our expertise in Computer Networking and treating people how we want to be treated. We know that your time is valuable and as always our goal is to make Neuse River Networks the name you can trust.

Neuse River Networks

2 Davis Drive
PO Box 13169
Research Triangle Park
North Carolina 27709

(919) 838-1672

Office Hours 9-5 M-F
and by appointment

After Hours/Emergency: call 24/7/365

info@neuse.net

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Support

ONE™ Plan to put IT maintenance behind the scenes, after-hours and out of your way since 1997

Support Policy - Get help now!

Support Mon-Fri 9 AM-5 PM: contact support@neuse.net
After Hours/Emergency: call 24/7/365

All calls must go through our office at 919-838-1672 by the authorized contact and not to cell phones of our employees.

Electronic Ticket Submission 24/7/365

To create a service ticket, double click on the blue N icon in the lower right hand corner, click on ticketing on the left column and let us know if there are any questions or concerns. Be sure to enter your name, email address and phone number where you may be reached in order for us to address your concerns as quickly and as efficiently as possible. Provide a short description of the need as well as details such as what you wish to do and what application you use. Include exact wording of messages from the application or operating system.

Escalation

Neuse River Networks will automatically escalate business critical issues and will make commercially reasonable attempts to remain engaged until a resolution or workaround is in place. You may request further escalation at any point by requesting update or escalation in the ticket.

February 5, 2012

Neuse River Networks Expands Reach into Washington, DC

December 24, 2011

2011 Year End and Happy Holidays to All

February 2, 2010

IEEE Eastern North Carolina Sections taps Jim Ray, President of Neuse River Networks, to serve as Chair in 2010. Jim currently holds the rank of senior member and has served for nearly 30 years.

ONE™ Plan to put IT maintenance behind the scenes, after-hours and out of your way since 1997.

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Copyright © 1997-2012 Neuse River Networks. All rights reserved. Last modified 2012-02-06 Neuse River Networks is continually updating and improving its service offerings and providing new and innovative technologies. As a result, although the information contained is accurate as of the date of publication, it is subject to change by Neuse River Networks. Warranty